Server & Network Solutions
Trust Beyond Computer Solutions to Manage Your Servers and Networks
Networks have a lot of moving parts – servers, storage, firewalls, routers, switches, load balancers and more. Beyond Computer Solutions takes responsibility for them all. We’ll provision, secure and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more. And no matter what kind of network architecture you have – from the simplest LAN to the broadest hybrid – Beyond Computer Solutions is there to keep it all running all the time.
Making sure every component of every one of your networks is operating perfectly is a full time job…
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Server & Network Solutions Management
Network & Server Support
- Emergency and after hours
- Multiple levels of support plans
- Onsite, offsite and remote
- Preventative maintenance
- Mission critical
- Support response time
Server & Network Security
- 24/7/365 security monitoring
- Anti-virus monitoring and updates
- Authorization and authentication management
Server & Network Monitoring
- Anti-virus definitions alerts
- Network bottleneck prevention
- Upgrade alerts
Server & Network Maintenance
- Asset management and inventory
- Dedicated account manager
- Full reporting
- Online trouble ticket management
- Warranty management
Benefits of Our Server and Network Management Services
Slash the Costs of Technology
Managed server and network services from Beyond Computer Solutions lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.
Be Certain of Peak Performance
Beyond Computer Solutions constantly monitors every functional network component: routers, firewalls, switches, IP based phone systems and more. We’re just as vigilant with critical desktop events and Mission Critical applications, anti-virus and software patch alerts.
Support You Can Count On
Server and network support are available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.
Emergency and Response Time
Beyond Computer Solutions guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running 24/7/365.
Pick the Best Service Fit
Beyond Computer Solutions offers tiered service levels to ensure that you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered SLA.
You’re Always Safe and Secure
Beyond Computer Solutions monitors and removes spyware, adware and viruses, before they can cause damage. We audit patches, ports, passwords and firewalls. And we manage all your assets, tracking your warranties and service contracts, and providing security updates and software installations.
In House Solutions
Turn to Beyond Computer Solutions for core guidance building the leanest, most agile and most efficient in-house management and system administration strategy.
- Solidify your disaster recovery strategies. We’ll design the processes and purchase the systems that will protect you and your clients’ critical data and files around the clock.
- Deploy innovative, best-practice, agency-focused IT strategies and project planning. Reach your goals and objectives, and keep a tight rein on project costs and schedules.
- Streamline software implementation and administration. We can guide you to the most practical methodology for planning, executing, testing and maintaining your software.
- Instill client confidence through continual security auditing, threat assessment, and prevention and remediation to ensure them that their data is safe from unwelcome eyes.
- Find the best people when we help you research and write job descriptions, and then find the right people to fill those positions.
Turn to Beyond Computer Solutions to take on some or all of your IT challenges.
- Deploy an expert IT strategy that establishes well researched and validated IT goals and objectives. Once established, those goes become a critical part of our SLA.
- Experience the cost efficiencies of the Cloud, either on its own or as part of a hybrid cloud solution. Beyond Computer Solutions will deploy the right architecture for your agency’s tech profile.
- Ensure the optimal server environment by collocating your servers in our state-of-the-art datacenter or a data center provided by one of our Infrastructure or Platform as a Service (IaaS or PaaS) Cloud Solution partners.
- Stay on top of every bit of traffic that crosses your network, ensuring peak performance without lag or latency. We’ll monitor the network 24/7/365.
- Take advantage of the benefits of virtual environments such as VMware® and Hyper-V®. That’s a great way to lower costs and ensure scalability for growth.
- Ensure that no event—natural or manmade— creates a loss of your clients’ data. Our backup and disaster recovery systems ensure a rigorous and carefully monitored backup process.
- Ensure your Internet voice infrastructure is operating flawlessly around the clock. We’ll procure, provision and manage your VoIP environment.